Returns & Exchanges
At belovejewel, we want you to be completely in love with your purchase. If you are not satisfied, we offer a 30-day window for returns and exchanges on all unworn jewelry items in their original packaging.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully place the jewelry in its original gift box and secure it inside a padded mailer to ensure it arrives back to us in perfect condition.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing